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Manager A - Housing Program

About Develop901

The mission of the Memphis and Shelby County Division of Planning and Development is to develop and administer plans, programs, and services that result in thriving, livable neighborhoods, connected communities, enhanced human potential, and safe and efficient buildings. And we're looking for candidates who want to be a part of fulfilling this mission.

Position Summary
Responsible for program support and grants compliance activities necessary to implement federal, state, and local housing and community development programs.


Minimum Qualifications
•    Four (4) years of experience in housing program administration and implementation support to include grants management, data processing, report writing, construction oversight, coordinating the tracking and monitoring of program performance and compliance measures.
•    Bachelor’s degree from an accredited college or university in public administration, urban planning, architecture, sociology, public health, or anthropology OR a closely related field; OR an equivalent combination of related education, training, and/or experience.
•    Preference: Certified TDEC Lead Inspector/Risk Assessor and/or Lead Supervisor, must be willing to obtain within six (6) months
•    Proof of Education, Training and/or Experience is Required.


Duties and Responsibilities
•    Supports program implementation for the Department of Housing, including, but not limited to, housing rehabilitation, lead-hazard reduction, down payment assistance, community development activities, housing development, and other programs administered by the Department in compliance with all applicable funding requirements.
•    Prepares and processes contracts, amendments, resolutions, memoranda of understanding agreements, and other documents related to procurement and/or contractual agreements.
•    Oversees construction and rehabilitation projects and supports the development of work write ups that address that address building codes violations as well as health and safety issues.
•    Seeks program improvement strategies and works collaboratively with other Program Managers to pursue innovative strategies to better serve clientele and address service area needs.
•    Ensures key performance measures in the program database(s) are updated in a timely manner and data reports and/or narratives are provided for annual reporting deadlines.
•    Drives the procurement processes and program coordination in accordance with grant and local requirements including the award of HOME Investment Partnership Act set-aside funds for Community Housing Development Organization (CHDO).
•    Maintains and organizes client intake documentation using cloud-based programs and appropriately handles any associated confidential client information.
•    Conducts education and outreach activities with respect to healthy homes, energy burden, weatherization strategies, resilience, and lead poisoning prevention along with recruiting/referring clients for program enrollment.
•    Performs other related duties as required or directed.


KSA’s
•    Knowledge of applicable state and federal regulations, including but not limited
to standards and guidelines for improving healthy and affordable home availability, lead hazard control measures, and other community development program requirements.
•    Knowledge of applying public relation skills and community engagement strategies to serve community needs while adhering to a complex set of regulations, guidelines, standards and reporting associated with home rehabilitation and/or contracting activities, public services, and community development programs.
•    Knowledge of Microsoft Office 365 programs, including Word, Excel, PowerPoint, and Teams.
•    Ability to coordinate and communicate program requirements, limitations, and application procedures with the public.
•    Ability to have strong time management, oral and written communication, and organizational skills.
•    Ability to coordinate the tracking and monitoring of housing or economic development program performance and compliance measures.
•    Ability to apply common sense understanding to carry out instructions and follow policies and procedures. Ability to define problems, collect data, establish facts, and draw valid conclusions. Willingness to work effectively in a fast-paced office environment with frequent interruptions and occasional urgent situations.
Special Requirements
•    Must have experience in coordinating education and outreach efforts with diverse populations, including but not limited to elderly, low-income, or other socioeconomically disadvantaged populations.
•    Must possess and maintain a valid Tennessee Driver’s License or obtain one by date of employment.
•    Must attend occasional meetings or activities on weekends and/or after regular business hours.
•    Must attend occasional out-of-town training trainings, conferences, or meetings as required.
Physical Requirements
•    Fieldwork is necessary. Exposure to the outdoors conditions, including heat and cold. Exposure to deteriorated indoor housing conditions, including dust, dirt, mold, or other indoor air or structural quality issues.
•    Physical tasks may include walking, bending, lifting, crawling, going up and down stairs and/or ladders.

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